Reconnect Care & Therapy

This is a residential therapeutic programme for 11 – 16 year old young people (both female and male). The programme works with young people with significant emotional and behavioural problems within the home and / or school environment, as well as involvement with the law.

The programme provides specialist one to one care giver placements and group home placements in the Auckland and Waikato regions.

How do young people get placed on the programme?

Referrals from Child Youth and Family social workers are processed through MSD Regional ‘Hub’ operations throughout New Zealand. The Hub personnel liaise with the referring sites and Reconnect Family Services around placements.

What are the reporting requirements from the programme to the referrer?

The Reconnect Care & Therapy programme will report to Child Youth and Family in timely fashion, any incidents/issues of significance. This reporting will involve contact with the relevant social worker at CYF site and where relevant the national call centre.

The clinical staff within the Reconnect Care & Therapy programme are required to maintain regular contact with the referring CYF site as to progress with the client.

The Reconnect Care & Therapy programme will complete a monthly Service report for MSD. The programme as part of an agency financial reporting will provide financial statements as to the expenditure of monies received for the provision for a shared care service.

Reconnect staff will be responsible for provision for periodic review reports to the referring agency and in particular a discharge report.

How long does the programme go for and what is the discharge process?

Placements tend to range from 3 to 12 months maximum. The length of placement is dependent on progress and plan objectives.

In consultation with CYF a discharge date will be proposed at an appropriate time. A discharge meeting held for all relevant stakeholders, and ultimately a discharge report produced by the Reconnect Care & Therapy programme staff.

A three month Transition Service can be provided by the Reconnect Care & Therapy programme to support the young person and their family as he/she returns to a permanent placement.

This provides regular family therapy for a 3 month period following the young person’s discharge from the programme and allows for support of the whanau / family to address any issues as they arise during the initial transition to home.

Who can be placed on the programme?

The Reconnect Care & Therapy programme is essentially a care and protection programme and the referrals involve young people who are subject to care and protection orders from the family court wherein the young people are in the custody of the Chief Executive of Child Youth and Family and / or who are in care under agreement with Child Youth and Family.

Relevant sections of the child and young person’s family act 1979 are as follows: Section 78, 101, 110, 362, 363(1),

Referrals are accepted from throughout New Zealand.

What does a young person do on the programme?

The young person and their family will have available Family Therapy services facilitated through the Reconnect Clinical Case Management team. The aim of this is to firstly gain support from the family for the placement and secondly to address the split within the family system so the family is able to function at a higher level.

  • The young person receives a psychological assessment by the Reconnect Psychologist to assist clinical practice.
  • The young person undertakes education provision facilitated by the CYF Social worker and our clinical case manager. This may involve being part of Te Kahu Toi, and intensive wrap-around education support or alternative education / course providers.
  • The young person resides and is supported within a one to one caregiver or group home care structure. Pro-social activities will be provided with assistance of an activities coordinator who assists the young person to be involved in after school, weekend and holiday activities.
  • The young person’s wider family will receive the support of the family resource specialist around macro issues such as employment, housing, income and skill development and the management of their young person.

What are the outcomes sought by the Reconnect Care & Therapy programme?

Outcomes sought are: stabilising presenting behaviours at placement, working clinically with the young person and their family towards improved behaviours.

  • Reuniting the young person with their Whanau/Family in supporting their permanency placement identified by Child Youth and Family.

As a subset of key elements of the service for which positive outcomes are required include:

  • Provision of social work with and supervision of the clients
  • Efficient and effecting care giver recruitment, training and support.
  • The effective arrangement and monitoring of care of the young people and lastly the provision of reasonable needs to the young person.

The above outcomes are underpinned by the following two principles: an ethical relationship between Reconnect and the child / young person and trust and respect between all parties in an environment where the child / young person:

  • Feels safe
  • Develops healthy attachment patterns and learns to trust others
  • Is cared for in a nurturing family environment and develops strong connections with whanau / family in the wider community.

Read more: Outcomes of Reconnect Care & Therapy

Care & Therapy Contact Details

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